User Support

Users collaborating
Collaborating Users

ARCC provides consultation and training services as core services.

We provide these services all researchers at UWyo whether they use the HPC system, the Research Data Storage System, or if they have any other Research Computing topics they want to be covered.  Our goal is to support researchers in any way we can.

We offer office hours, provides one-on-one consultation, and schedules in-person and online training so that researchers may perform their work with the most support that ARCC can provide.

Self-Guided Wiki and Documentation

Our End User Support team maintains the ARCC-Wiki, recently updated for re-released to campus.  This includes a number of pages that may prove useful to our users: 

Online Training and Tutorials
Intro to Linux Command Line: &

 

FAQs and Getting Started

Commonly Used Articles
How-To Guides (With Step-By-Step Directions
Getting Started with ARCC Data Storage
Troubleshooting Guides

 

Need Something Else?

Users can always E-mail us at arcc-help@uwyo.edu or ask for help through our .

 

Office Hours

Visiting our bi-weekly Zoom based office hours is a great obtain help with specific issues.  Office hours are hosted bi-weekly over and are scheduled for every Monday from 10:30am to 12:30pm, and Tuesday from 11am-1pm.